I inquired about purchasing a custom 2000lb Dexter Torflex axle and I couldn’t be happier with the help I received. Marc was extremely helpful in answering all of my questions and provided me with photos and diagrams to help me better understand it all (I knew nothing about axles). I pulled the trigger on purchasing the axle and it was built exactly as requested and my custom trailer has turned out perfect. I highly recommend doing business here. Best prices around, along with great customer service. A+++
Skylar Mar 21, 2014
I received great customer service on my recent order from The OEM Parts Store.
First of all, Mark from OEM called me on Memorial Day Holiday to inform me the belt I had ordered was not in available and offered my a substitute at the same price. Yes, he called me ON Memorial Day!
Next my parts were delivered less than 48 hours days later. I have used other online parts stores and due to manufacturing and shipping delays I have been frustrated by delay after delay in receiving my parts. NOT this time.
I will do business with OEM again for sure.
Small Engine Part Orders in Stock, that are ordered before 2pm eastern time are shipped the same day.
We offer
Over Night Shipping on in stock Small Engine Parts!
If you can't find certain parts you need. Email us, we have access to over 1 million parts OEM & Replacement. We carry many in stock, and or can ship them from another warehouse asap.