These guys are informative and helpful. These guys take good care of all transactions from start to finish. I add a problem with UPS and was vacation and they took the bull by the horns and made sure my axles were waiting for me when I arrived back in town and even took a interest in rectifying the extra shipping charges. Marc Ledder a team leader understands customer service and I was impressed with his professionalism
CHRIS BRADSHAW Aug 14, 2012
I received great customer service on my recent order from The OEM Parts Store.
First of all, Mark from OEM called me on Memorial Day Holiday to inform me the belt I had ordered was not in available and offered my a substitute at the same price. Yes, he called me ON Memorial Day!
Next my parts were delivered less than 48 hours days later. I have used other online parts stores and due to manufacturing and shipping delays I have been frustrated by delay after delay in receiving my parts. NOT this time.
I will do business with OEM again for sure.
Small Engine Part Orders in Stock, that are ordered before 2pm eastern time are shipped the same day.
We offer
Over Night Shipping on in stock Small Engine Parts!
If you can't find certain parts you need. Email us, we have access to over 1 million parts OEM & Replacement. We carry many in stock, and or can ship them from another warehouse asap.