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Mark was so helpful. Im a 70 year old and as I say older than Moses tablets and I was having trouble finding part numbers and even had the brand of mower wrong. We had 3 calls or so and for Mark to take that much time for a $22.07 part speaks not only volumes about him as a person and employee but your company as well. When I need something again, you will be my first choice.
John Angelucci
john angelucci
Apr 22, 2020
I had some trouble getting a part for my Karcher pressure washer, from other places. Marc at OEM called me to make sure that I would get the correct part, as I have ordered it from other places only to be the wrong one. Marc went above and beyond to make sure I got the right part, then he also made sure that I was happy when I did receive the part. He provided service that is very hard to find anymore - he cared that I was happy with my experience with OEM. Needless to say, I will always come back to OEM and it is all because of Marc.
Thank you
Steve T
Mar 11, 2014

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If you can't find certain parts you need. Email us , we have access to over 1 million parts OEM & Replacement. We carry many in stock, and or can ship them from another warehouse asap.

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