Our Customers Reviews

I want to give my thanks to the OEM Parts Store team, especially Marc. I needed a Dexter axle for an older camper. Not only did Marc help find and spec out the correct axle but arranged for a plant pick up at the Dexter facility saving me hundreds of dollars.

Marc gave complete and accurate information and instructions throughout the spec work, ordering and even delivery (pick-up). I've added the OEM Parts Store to my favorites list.

Great service had my carburetor fast exact Genuine Zama . Your store is where I'm going to be ordering from now on. I have tried many other but your store is the real deal . Thank you

Excellent place to buy parts. Great communication. Really fast shipping. Great part. Finally a reputable place to get parts. They truly care about their customers. I highly recommend them for all of your needs!!!!!!!

Contacted Marc for help ordering a complete Dexter axle for my travel trailer. He was very responsive and helped me get it ordered quickly and correctly for a great price (even better than Dexter directly). Order came in 2 1/2 weeks ahead of schedule! A+

Just gave these guys a try for the first time. Rings, connecting rod, and gasket set for older Tecumseh OEM rings, Rod, and gasket set aftermarket but appear to be very good quality and MADE IN THE USA!!!! I will be back again.......OH AND A SHOWING OF VALID STOCK COUNTS!!!!!. 5 STAR

Our preferred USA supplier of parts for international orders sent here to us in New Zealand. Easy ordering process with excellent, timely communication. Thanks again Marc.

I needed a mower deck for a Husqvarna 46" mower. Either no one had them, or said they had them, but was on backorder until July. The OEM Parts Store had one, and even with shipping was less than the others places who had shipping free. Thank you agian, you will be my go to store for parts.

Purchased a Transmission for Gravely lawnmower (04901000 / 241-008) on Friday. On Saturday Marc L called me to confirm the part numbers to make sure the correct transmission was sent. Anyone that has ever had to look up the peerless transmission and part numbers (700-079) knows that you can get the wrong replacement part very easy so the extra check from OEM Part Store and Marc L was a welcome double check.

Everything looked good so Marc sent the part out on Monday and it arrived on Tuesday so very fast service. The transmission is a perfect match for the old one and I can get my lawnmower back up and running before the weekend. So I give a 10 out of 10 for customer support and service as Marc made sure the correct part was sent the first time.

I recently purchased a replacement trailer axle for which I had incomplete specs. The gentleman I was working with took a lot of time to ensure the correct axle was ordered (they are not inexpensive, are made to order and non-returnable). He also suggested other options to check where an axle may be in stock.
He was just plain helpful and I will definitely check here should I need parts in the future.

WOW!
What a rarity in customer service these days! I placed an order 20 min ago, and received a call and text from Marc to clarify the understanding of my order.
Thanks Marc! and to The OEM Parts store for this exceptional extra effort in customer satisfaction!