Our Customers Reviews

THIS IS A GREAT WEB SITE. IT WAS SO EASY TO IDENTIFY MY PARTS.
RONNIE WEBB Aug 24, 2021
Very fast shipping! Great parts, great prices.
Dan Aug 12, 2021
Always a pleasure doing business with OEM Parts Store. Mark always gets back to me on any email I send him within a day. Not many places can say that. Bravo!
Peter H Robsham Jul 28, 2021
Fast shipping, part is just what I needed.
Greg Watters Jul 15, 2021
About a month ago, I ordered a new set of tandem axles, bearings, and brakes for my travel trailer. Marc Ledder was the salesman who worked with my trailer technician and me. He did a fabulous job writing out the order and making sure everything was in order for the manufacturing company. He assisted with the shipping process, which was very helpful. He was very transparent with the whole process. As a result, I would order from The OEM Parts Store again. I would recommend the Store to everybody.
Dan K. Jul 10, 2021
thanks for the help
Ronald Roberts Jul 3, 2021
I received great customer service on my recent order from The OEM Parts Store.
First of all, Mark from OEM called me on Memorial Day Holiday to inform me the belt I had ordered was not in available and offered my a substitute at the same price. Yes, he called me ON Memorial Day!
Next my parts were delivered less than 48 hours days later. I have used other online parts stores and due to manufacturing and shipping delays I have been frustrated by delay after delay in receiving my parts. NOT this time.
I will do business with OEM again for sure.
Dan Barga Jun 2, 2021
Company personnel was great handling my order and getting the right one the first time!
Thanks roe a rewarding experience.
Ray Parker
Ray Parker May 12, 2021
Thanks Marc for all your help and thanks for making sure we got all the numbers right. You knowledge helped in the ordering. Marc is very good very easy to work with and very helpful. Thanks again.
John Borrego Apr 24, 2021
I ordered parts that I needed quickly. I asked if they could overnight them. I got a phone call saying I missed the cutoff that day, it was very late in the afternoon on the West coast, but they would go out the next day, and since I lived in California they would transfer the order to a West Coast wearhouse. I received the parts the day after they shipped. Great job!
Tim Wolfe Mar 5, 2021