I have not yet received my order because it was just placed yesterday. What I wish to comment on is the refund given me on shipping. The OEM Parts Store had no obligation to refund me as I had already agreed to the amount indicated for shipping and handling at the time of the purchase. It takes great integrity for a company(individuals within the company) to return funds to a customer when cost incurred to ship an item was less than proposed. Wow! Well done! As need arises for parts, you guys are the place I will search first.
Happy New Year!
Paul Paschall Dec 27, 2019
I recently purchased a replacement trailer axle for which I had incomplete specs. The gentleman I was working with took a lot of time to ensure the correct axle was ordered (they are not inexpensive, are made to order and non-returnable). He also suggested other options to check where an axle may be in stock.
He was just plain helpful and I will definitely check here should I need parts in the future.
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If you can't find certain parts you need. Email us, we have access to over 1 million parts OEM & Replacement. We carry many in stock, and or can ship them from another warehouse asap.