I need to write and say I am very sorry for my previous email.i was dead wrong about your company thank you so much for the personal call to ease my mind not only did you send my part fast ,you charge a fair price and as for me you can add me to your list of very happy buyers that will buy from you again. Thank you again and GOD Bless
Billy Paradise, Ringgold GA.
Billy paradise Dec 12, 2013
Can't say enough about Marc's customer service. In short, it was outstanding. An axle I ordered was manufactured by Dexter to the wrong specs (Despite Marc sending them the correct specs). Once call to Marc took care of everything no questions asked. Marc dealt with Dexter and kept me informed the entire time. Received the new axle from Dexter within a week. Anybody can run a business, but its all about the customer service when something doesn't go perfect that makes the difference. In Marc's case, he went above and beyond to make sure everything was fixed to the customer's satisfaction. Needless to say Marc is going to be my first stop when I'm in need of parts...
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