Can't say enough about Marc's customer service. In short, it was outstanding. An axle I ordered was manufactured by Dexter to the wrong specs (Despite Marc sending them the correct specs). Once call to Marc took care of everything no questions asked. Marc dealt with Dexter and kept me informed the entire time. Received the new axle from Dexter within a week. Anybody can run a business, but its all about the customer service when something doesn't go perfect that makes the difference. In Marc's case, he went above and beyond to make sure everything was fixed to the customer's satisfaction. Needless to say Marc is going to be my first stop when I'm in need of parts...
Chris Feb 20, 2014
Mark was so helpful. Im a 70 year old and as I say older than Moses tablets and I was having trouble finding part numbers and even had the brand of mower wrong. We had 3 calls or so and for Mark to take that much time for a $22.07 part speaks not only volumes about him as a person and employee but your company as well. When I need something again, you will be my first choice.
John Angelucci
Small Engine Part Orders in Stock, that are ordered before 2pm eastern time are shipped the same day.
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If you can't find certain parts you need. Email us, we have access to over 1 million parts OEM & Replacement. We carry many in stock, and or can ship them from another warehouse asap.