Can't say enough about Marc's customer service. In short, it was outstanding. An axle I ordered was manufactured by Dexter to the wrong specs (Despite Marc sending them the correct specs). Once call to Marc took care of everything no questions asked. Marc dealt with Dexter and kept me informed the entire time. Received the new axle from Dexter within a week. Anybody can run a business, but its all about the customer service when something doesn't go perfect that makes the difference. In Marc's case, he went above and beyond to make sure everything was fixed to the customer's satisfaction. Needless to say Marc is going to be my first stop when I'm in need of parts...
Chris Feb 20, 2014
Man! I'll tell you what. These guys are great!
I searched all morning for a part I needed (just a small governor spring) to no avail. I gve up and decided to order online. I did a Google search, found this site and placed my rder.
Within a couple of minutes after placing the order online,, iI received a phone call confirming the order and the customer service was fantastic. That was on a
Friday and I received it today (Monday)
I will definitely being doing business with this bunch again.
Thanks guys
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