Our Customers Reviews

Marc went above and beyond to straighten out receiving the wrong tires from my order. Sent wrong tires back and had correct ones in two days. Outstanding! Hard to find customer service this good 5 stars 6/27/25

Customer service was very helpful and speedy.

Thank you

first time using them they shipped the wrong parts would like the option of talking to someone tried emailing with no luck getting through

I was very please to find that you had all of the parts I needed in stock and would be shipping them right away.
Thanks

Thanks Marc for taking the time to answer my questions regarding the water pump and thermostat order. You went out of your way to check the status and call me back in short time. First seen your website today and was not going to order since no phone to call if a problem but decided to do the email contact. Your response to the first email was really fast and conbine that with a contact phone in your return email and willingness to help me out is appreciated. Will order from you again if needed. Thanks, Rick Ecklund

Quick response to question by email!

I am using a 1996 Wards 14.5HP garden tractor(MTD) and I am able to find almost all of the parts that I need from store. There is only one part that I couldn't get because it has been discontinued. Your people have been very helpful when some of the old part numbers have changed or are difficult to find. THANK YOU!

Wow, a company like no other! Impeccable and fast service even for delivery in Quebec, Canada. Thank you Marc for your help, my generator is working perfectly again.

This is my second purchase from the OEM Parts Store. First one went very well. They email when they shipped and the part was received shortly after.

Best price I found on replacement parts and a very reasonable shipping rate compared to all others. Great doig business and look forward to doing business with you again. Thanks!