I just wanted to thank the team and especially Marc , the sales representative who helped me place my order and have it shipped to a hotel in the US to coincide with my visit to the US.
Excellent customer service, Good Value for money also.
Thanks to Marc and team.
Regards, Seamus
Seamus Molloy Feb 8, 2013
I had some trouble getting a part for my Karcher pressure washer, from other places. Marc at OEM called me to make sure that I would get the correct part, as I have ordered it from other places only to be the wrong one. Marc went above and beyond to make sure I got the right part, then he also made sure that I was happy when I did receive the part. He provided service that is very hard to find anymore - he cared that I was happy with my experience with OEM. Needless to say, I will always come back to OEM and it is all because of Marc.
Thank you
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