Tillotson

Tillotson Gasket & Diaphragm Kits
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I had some trouble getting a part for my Karcher pressure washer, from other places. Marc at OEM called me to make sure that I would get the correct part, as I have ordered it from other places only to be the wrong one. Marc went above and beyond to make sure I got the right part, then he also made sure that I was happy when I did receive the part. He provided service that is very hard to find anymore - he cared that I was happy with my experience with OEM. Needless to say, I will always come back to OEM and it is all because of Marc.
Thank you
Steve T
Mar 11, 2014
Excellent customer service. My order was shipped to an incorrect address. UPS was giving me little feedback or response. I called the OEM Partstore, left a voicemail, had a return call Wednesday, and had the parts I needed Friday.
CJ Wilk
May 23, 2020

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