Makita

Purchased a Transmission for Gravely lawnmower (04901000 / 241-008) on Friday. On Saturday Marc L called me to confirm the part numbers to make sure the correct transmission was sent. Anyone that has ever had to look up the peerless transmission and part numbers (700-079) knows that you can get the wrong replacement part very easy so the extra check from OEM Part Store and Marc L was a welcome double check.

Everything looked good so Marc sent the part out on Monday and it arrived on Tuesday so very fast service. The transmission is a perfect match for the old one and I can get my lawnmower back up and running before the weekend. So I give a 10 out of 10 for customer support and service as Marc made sure the correct part was sent the first time.