Our Customers Reviews

Man! I'll tell you what. These guys are great!
I searched all morning for a part I needed (just a small governor spring) to no avail. I gve up and decided to order online. I did a Google search, found this site and placed my rder.
Within a couple of minutes after placing the order online,, iI received a phone call confirming the order and the customer service was fantastic. That was on a
Friday and I received it today (Monday)
I will definitely being doing business with this bunch again.
Thanks guys
Bryan Waterworth Aug 25, 2020
I've been searching for a fuel tank for a Troybilt tiller that I got from my Dad. They cost nearly $100, plus shipping, everywhere .Used tanks are anywhere from $35-$60. These guys had a new tank for $63 and I got it in two days. I know where I'll be buying my small engine parts from, in the future.
Paul H Aug 13, 2020
Parts arrived quickly and I was very pleased. The only issue I have is that the oil filter was not the correct one to fit the FS730 Kawasaki engine. Please correct it for future people purchasing this kit.
Linwood Young Jul 18, 2020
Excellent customer service. My order was shipped to an incorrect address. UPS was giving me little feedback or response. I called the OEM Partstore, left a voicemail, had a return call Wednesday, and had the parts I needed Friday.
CJ Wilk May 23, 2020
Due to a warehouse issue I received a call from MARK to explain what had happen and the problem was resolved. This is the way my dad did business in the 70 and 80's. HOLY Crap Bat Man a phone call , explaining what happen. You sir have a customer for life.

Frank the retired firefighter
Frank the firefighter May 22, 2020
Highly recommended, ordered parts, wasnt in stock received
Received follow up call in less than a week I had the part shipped home and my problem was fixed. Fast shipped and knowleadgeable personnel.
R Hernandez May 13, 2020
Mark was so helpful. Im a 70 year old and as I say older than Moses tablets and I was having trouble finding part numbers and even had the brand of mower wrong. We had 3 calls or so and for Mark to take that much time for a $22.07 part speaks not only volumes about him as a person and employee but your company as well. When I need something again, you will be my first choice.
John Angelucci
john angelucci Apr 22, 2020
Great service. Fast delivery
Jerry H. Apr 14, 2020
I have not yet received my order because it was just placed yesterday. What I wish to comment on is the refund given me on shipping. The OEM Parts Store had no obligation to refund me as I had already agreed to the amount indicated for shipping and handling at the time of the purchase. It takes great integrity for a company(individuals within the company) to return funds to a customer when cost incurred to ship an item was less than proposed. Wow! Well done! As need arises for parts, you guys are the place I will search first.
Happy New Year!
Paul Paschall Dec 27, 2019
This place is amazing! Easy to navigate website, all the parts I needed at the best price, super fast checkout and order filling and the parts were on my doorstep in a matter of days. The right parts and packed very well. I can't express enough how well The OEM Parts Store did and I will surely make this my only source for all my parts needs. To say you've done excellent and created a very satisfied new customer is an understatement. People, forget the other sites. This is all you need!
C A McCormick Oct 26, 2019