Marc is great.
I ordered three new complete axles. When they arrived the shipping company had destroyed the brakes, and I found that the manufacturer had installed the spring perches on the wrong side of the axles.
Marc got in touch with the manufacturer and got the whole thing resolved in short order with minimal inconvenience to me.
The whole repair took less than two weeks and was done locally.
Terrific customer care!
Bill Baxter Aug 27, 2012
I ordereds new blades for my cub cadet riding lawn mower. The new blades arrived in 5 days. When I opened the box and inspected the new bladews they were different then the originals, in that the center hole was not star shaped. I sent an Email to OEM and with in hours ( 3 or 4 ) I recieved a phone call from Mark min ustomer service. He assured me this was a new design and stronger than the old 6 point star pattern. I was not convinced so early the next morning I put the new blades on. They fit perfectly and are great. The first cut was even and the sound of the tractor there was no strain . They cut perfectly and effertlessly.
Thank you OEM for you customer service,quick delivery and a great product . I highly recommend this company.
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